You may have had plenty at the start of the conference, but your bandwidth has dropped down due to a heavier load on the local internet service provider. Most often either you or the current speaker has run out of bandwidth at their location. This can happen at any point in a conference. That’s when your signal breaks up, images freeze and audio drops out. Let’s start with the worst situation first. Many of these problems can be solved with a couple of tweaks and following some simple rules. Even more aggravating are the moments when voices and images freeze and break up. In far too many conferences, our video images and those of others are far from flattering - sometimes blurry, sometimes blue, and often our faces are shaded to the point of being unrecognizable. Encourage more balanced conversation, help some get their voice heard and remind others to pass the talking stick. Identify calls where conversational dynamics could be better. Computational social scientists like Alex "Sandy" Pentland and Anita Woolley have shown that higher performing groups aren’t made up of individuals with higher IQs but instead people who are more sensitive to emotions and share the floor more equally. That’s a big deal for remote teams because sharing the floor more equally is a significant factor in what makes one group smarter than another. Among the things Yorke suggests are:Ĭonversations on calls are less dynamic, and the proverbial “talking stick” gets passed less often. Zachary Yorke, UX researcher, reports in the Google Blog that there are science-based reasons for the different feel of virtual conferencing. “It’s a way to reconnect us with the world, and to maintain trust and reduce fatigue and concern.” Building transition periods in between video meetings can also help refresh us - try stretching, having a drink or doing a bit of exercise, our experts say. “Spend some time to actually check into people's wellbeing,” she urges. She also suggests taking time during meetings to catch up before diving into business. It makes you feel like you’re in an adjoining room, so may be less tiring … Shuffler suggests shared files with clear notes can be a better option that avoids information overload. Having your screen off to the side, instead of straight ahead, could also help your concentration, particularly in group meetings, says Petriglieri.
The researchers are examining the phenomenon called “Zoom fatigue,” an array of physical and psychological factors that combine to make our synchronous online communications less effective and wrought with discomfort. The BBC interviewed leading experts in the area of workplace studie s: Gianpiero Petriglieri, an associate professor at INSEAD, who explores sustainable learning and development in the workplace, and Marissa Shuffler, an associate professor at Clemson University, who studies workplace well-being and teamwork effectiveness. Research is being conducted in real time as we experience the impact of virtual conferencing on a daily basis. Those routine meetings can become anxiety-producing and exhausting. They are with the same colleagues as before, but they just don’t feel the same as in-person meetings. If you are like me, you have three or four Zoom sessions a day. In a similar way, we use Google Hangouts and other analogous synchronous meeting apps for live classes and the myriad of meetings that previously populated our workdays.
Zoom has become part of the lexicon of our lives.
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